Education First. Protection That Fits Your Family.
From home safety education to advanced residential detection and emergency-preparedness resources, we help families understand their options and take practical next steps.
How We Help
Complete Support for Home and Family Safety
We begin with education—helping your family recognize household safety concerns, understand practical solutions, and make confident decisions as you develop a safety plan that fits your home and family.
Home & Family Safety Meetings
A relaxed, family-focused, approximately 60-minute conversation covering home fire safety, escape planning, early detection, emergency preparedness, and practical steps your household can put into action.
Schedule Your Meeting →
Advanced Residential Detection
Learn about high-quality smoke, heat, and carbon-monoxide detection options, including professionally installed OmniShield solutions designed to strengthen household awareness and protection.
Ask About Detection Options →
Fire Safety Equipment
Understand where fire extinguishers, fire safety blankets, and other essential equipment fit into a thoughtful home fire-safety plan—and how to use them responsibly.
Explore Fire Safety Equipment →
Emergency Preparedness
Prepare for power outages, severe weather, evacuations, and other unexpected events with practical education, emergency kits, preparedness resources, and family planning.
Learn About Preparedness →Start With Knowledge
Your Home Safety Meeting
Our home and family safety meeting is designed to provide valuable, potentially life-saving information in a comfortable setting. The whole family is encouraged to participate.
- Home fire awareness
- Family escape planning
- Smoke and CO detection
- Emergency readiness
- Common safety questions
- Practical next steps
What to Expect
Every meeting provides valuable, practical information your family can use—without any obligation to explore products or services.
Request a Home Safety Meeting
Solutions With a Purpose
Safety Products Are Part of the Plan—Not the Whole Conversation
Products can strengthen protection, but they work best when families understand the risks they address and the role each item plays.
Carefully Selected, Life-Saving Products
Everything we do—and every life-saving product we offer—is held to the highest standards of quality, reliability, and dependability. We carefully select solutions we would trust to help protect our own families, because when an emergency happens, the products protecting your home and loved ones must perform when they are needed most.
- Recommendations explained in clear, everyday language
- Options considered in the context of your household
- Education before any product decision
- Support for customers after installation or purchase
What the Process Looks Like
Simple, Respectful, and Family Focused
You remain in control throughout the conversation.
Request a Meeting
Tell us your city and preferred availability. CHS will follow up to confirm service availability and your meeting time.
Learn
Receive practical information and ask the questions that matter to you.
Explore
Understand available safety options if your family wants to learn more.
Stay Supported
Reach us for customer care, product questions, and future safety needs.
New to Columbia Health & Safety?
Start with a complimentary home and family safety meeting. It is the easiest way to understand the value of education and preparedness.
Schedule a MeetingAlready a Customer?
Need help with a system, product, service question, or follow-up? Contact our customer-care team and tell us how we can help.
Contact Customer CareOregon & Southwest Washington
Home Safety Meetings in Your Community
We travel to households across our service territories. These are service areas, not additional CHS offices. Tell us your city when requesting a meeting so we can confirm availability and arrange a time.
Greater Portland
From Portland to Beaverton, Hillsboro, Gresham, Tigard, Tualatin, Lake Oswego, Oregon City and surrounding communities, our meetings help households connect smoke and carbon monoxide detection with a practical escape plan. Renters and homeowners can bring questions about their own living arrangements.
Ask about a Home Safety Meeting for your household, including who needs help getting outside and where everyone will meet.
Vancouver & Southwest Washington
We serve Vancouver, Ridgefield, Battle Ground, Camas, Washougal, La Center, Brush Prairie and surrounding communities. A meeting brings the conversation home: what your alarms do, how your household will respond, and which preparedness supplies fit your needs.
Include your city and any questions about existing smoke, CO or water leak detection when you contact us.
Longview, Kelso & the I-5 Corridor
Our Southwest Washington service territory includes Woodland, Kalama, Longview, Kelso, Castle Rock and communities between them. Families can ask about home fire prevention, alarm options, escape planning and emergency kits in one conversation.
Request a meeting with your location and preferred availability; our team will follow up to confirm arrangements.
Roseburg & Douglas County
For local household planning, Douglas County’s Umpqua Prepared resources include a family emergency preparedness handbook. Bring questions about your household plan to your CHS meeting.
Roseburg is an important CHS service market. We welcome inquiries from Winston, Green, Sutherlin, Oakland, Myrtle Creek, Riddle, Canyonville, Glide, Winchester, Dillard and surrounding Douglas County communities.
Use your meeting to discuss both getting out of a home fire and preparing your household for an evacuation or extended disruption. Bring questions about family communication, essential supplies and the needs of children, older adults or pets.
Eugene, Springfield & the Southern Willamette Valley
Our coverage includes Eugene, Springfield, Junction City, Creswell, Cottage Grove, Veneta, Coburg, Pleasant Hill and nearby communities. Meetings are designed for the whole household, including renters, homeowners and people sharing a home.
Discuss a plan everyone can understand, practical preparedness supplies, and smoke and carbon monoxide safety questions specific to your home.
Hood River, The Dalles & the Columbia River Gorge
Include local alerts in your household communication plan. See Hood River County emergency alerts and Wasco County emergency information for the official enrollment routes.
Hood River and The Dalles are part of our regional service focus. Inquiries are also welcome from Mosier, Cascade Locks, Odell, White Salmon, Bingen, Stevenson and North Bonneville; we will confirm availability for your location.
A meeting can help you think through family communication, preparedness supplies and home escape planning. Ask about arrangements on either the Oregon or Washington side of the Gorge.
Bend & Central Oregon
Bend residents can also explore the city’s safety and prevention resources, including smoke alarm and wildfire readiness information. Discuss your household’s detection and preparedness questions with CHS.
We welcome Home Safety Meeting requests from Bend, Redmond, Sisters, Sunriver, La Pine, Tumalo and surrounding communities within our service territory. Confirm local availability with our team before making plans.
Bring questions about household detection, emergency kits and preparing for disruptions away from your normal routine. We can explain product options alongside practical family safety education.
Our existing service coverage also includes Coos Bay. If your community is not listed, ask us about availability. You can also explore our online store or preparedness resources.
Frequently Asked Questions
Helpful Answers Before You Schedule
Still have a question? Our team will be happy to help.
Is the home safety meeting really free?
Yes. The meeting is offered at no cost and focuses on practical education for your household.
How long does it take?
Plan for approximately 60 minutes so there is time for useful information and questions.
Should the whole family attend?
Yes, when possible. Safety plans work best when everyone in the household understands them.
Do I have to purchase anything?
No. Education comes first. You can learn about available options, but any decision remains yours.
Can current customers get support?
Absolutely. Use our Contact page to request help with products, service, or general questions.
Take the First Step
Give Your Family Knowledge That Could Make a Difference
A safer, better-prepared home begins with a conversation. Schedule your free home and family safety meeting today.
Schedule Your Free Meeting