Website Terms

Effective date: September 10, 2026

These Website Terms of Use (“Terms”) govern your use of the Columbia Health and Safety, Inc. website and related online forms, content, and features. By using the website, you agree to these Terms. If you do not agree, please do not use the website.

Educational Purpose

Our website provides general information about home fire safety, family education, emergency preparedness, community events, safety products, and related services. This information is educational and is not a substitute for instructions from emergency officials, applicable codes, product manufacturers, licensed professionals, or other qualified authorities.

Not an Emergency Service

Columbia Health & Safety does not provide emergency dispatch, firefighting, medical, law-enforcement, or rescue services through this website. If there is immediate danger, move to a safe location and call 911. Do not use a website form, email, or social-media message to report an emergency.

Home/Family Safety Meetings

Submitting a scheduling request does not guarantee a particular date, time, representative, location, promotion, product, or outcome. We will contact you to confirm availability and meeting details. Unless separately agreed in writing, website descriptions do not create a contract for paid products or services.

Products & Services

Product descriptions, images, features, availability, pricing, promotions, and specifications may change. Always follow current manufacturer instructions, labels, testing requirements, maintenance guidance, and replacement schedules. No product eliminates all risk, and safety equipment must be used as part of a broader safety and preparedness plan.

If online purchasing is added in the future, additional sale, shipping, return, warranty, and payment terms may apply and will be presented at the appropriate time.

Promotions & Giveaways

Giveaways, drawings, contests, and special promotions may be subject to separate official rules, eligibility requirements, geographic restrictions, deadlines, entry limits, privacy disclosures, and winner-selection procedures. If promotion-specific rules conflict with these Terms, the official rules for that promotion will control. Promotions are void where prohibited.

Communications

When you submit contact information, we may respond about the meeting, support request, event, promotion, or other matter you selected. Marketing communications are governed by the consent language presented when you enroll and by our Privacy Policy. You may opt out of marketing communications as described in that Policy and in the message you receive.

Customer Stories & Other Submissions

You must have the right to submit any text, photo, name, or other material you provide. Do not submit confidential information, unlawful content, or material that infringes another person’s rights. Submitting a customer story does not automatically authorize public display. We will seek permission before publishing identifying information and may edit only for clarity, length, formatting, or privacy without changing the meaning of the experience.

Acceptable Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, submit false or fraudulent information, impersonate another person, violate applicable law, or use website content in a misleading or unlawful manner.

Intellectual Property

Unless otherwise stated, the website’s original text, branding, graphics, layout, and other content are owned by or licensed to Columbia Health and Safety, Inc. You may use our educational content for personal, noncommercial purposes. You may not copy, sell, modify, remove attribution from, or commercially exploit website content without permission. Third-party names, logos, and materials remain the property of their respective owners.

Third-Party Links

Links to government agencies, nonprofit organizations, manufacturers, social platforms, and other third-party websites are provided for convenience and education. We do not control those websites and are not responsible for their availability, accuracy, security, products, services, or privacy practices.

Website Availability & Accuracy

We work to keep the website useful and accurate, but content may occasionally be incomplete, outdated, or unavailable. We may correct errors, update content, suspend features, or change the website without notice. We do not guarantee uninterrupted or error-free access.

Disclaimer of Warranties

To the fullest extent permitted by law, the website and its general educational content are provided “as is” and “as available,” without warranties of any kind, whether express or implied. This disclaimer does not limit any warranty or consumer right that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by law, Columbia Health and Safety, Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of, or inability to use, the website or reliance on general website content. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Privacy

Our collection and use of personal information are described in our Privacy Policy.

Changes to These Terms

We may update these Terms as our website, services, or legal obligations change. The effective date at the top of this page will show when the Terms were last revised. Your continued use of the website after an update means you accept the revised Terms.

Contact Us

Questions about these Terms may be sent to info@columbiahealthandsafety.com. Existing customers seeking product or service assistance may contact support@columbiahealthandsafety.com.